Q:

If I am pregnant?

A:

It is important to let your therapist know that you are expecting and how far along you are. There are only a few treatments that are not suitable for pregnant guests. Please also ensure to check with your physician before booking spa treatments. We do offer an extensive range of treatments specifically developed for the mother to be.

Q:

What do I wear during treatments?

A:

The type of treatment that you will experience will dictate attire. Just remember that all therapists are trained in special draping techniques to ensure that the only exposed part of the body is the area being worked on at the time.

At the Simply Spa Spa's we do provide disposable underwear that you will be able to use during waxes, massages, exfoliations & wraps. The disposable underwear provided caters for both men and women.

Q:

What happens at the end of the treatment?

A:

The therapist will signal the end of the treatment by telling you it's over. She will then leave the room so that you can put your robe on again.

Q:

What happens if I arrive late for treatments?

A:

Arriving late for treatments will result in the shortening of your treatment. Although the treatment time will be reduced, full price of the treatment will be charged.

Q:

What if I have special medical conditions?

A:

Please check with your physician before booking your treatment with us. Notify the spa upon booking your treatment as well as upon arrival, be sure to mention it on your client consultation card. We are concerned with your safety and well being and therefore reserve the right to refuse service to any guest due to medical constraints.

Q:

What is the age restriction for the Spa?

A:

Teen services are available for young adults ages 12-16. We also offer limited services for Kids ages 7-11, and a parent or guardian must accompany them through the duration of their service. Children under the age of 12 are not allowed to use the private lounge and wet areas.

Q:

What is the nudity policy?

A:

Please note that the Simply Spa Spa's has a no nudity policy. Gowns and slippers are provided for use during your spa experience, allowing for your comfort.

Q:

What should I bring with to the spa?

A:

Simply Spa Spa's will provide you with gowns and slippers to wear during your spa experience. Bring along your swimming costume should you wish to make use of our wonderful hydra therapy facilities. We do request that you do not bring your valuable jewellery to the spa, as we do not take any responsibility for lost or damaged items.